Cancellation Policy

The J Salon holds a strict 48-business hour cancellation policy for all appointments. Appointments that are not cancelled within a 48 hour time frame will be charged 50% of the appointment fee. If your salon professional is unable to perform any part of the service due to a late arrival, you will be charged 50% of that portion of the service. First time color appointments require a credit card number to make a reservation. If this reservation is cancelled outside of 48 hours, it results in a 50% charge for the appointment. All appointments that are expected to exceed 3 hours require a credit card number to reserve (this includes hair, nail and spa services in any combination) and adhere to our standard cancellation policy. All spa packages require credit card numbers to be reserved and must be cancelled within 1 week of appointment or result in a full charge. We understand that your time is valuable & we ask that the salon professional's time they put in to making you look and feel beautiful is valued as well. Thank you for being a loyal client at The J Salon & Spa. We value your business. 


2090 Celebration Dr #104

Grand Rapids, MI 49546


Monday           Closed

Tues-Thurs            9-9

Friday                  9-6

Saturday              8-6

Telephone/ EMAIL

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